What is the difference between Desktop and Cloud?
Desktop App is a software which can be installed in your Windows or Mac system. Desktop App does not require a proxy and it is best suited for Individuals. Cloud App is best for agencies, marketing teams and more than one users. View our Cloud vs Desktop to see the complete comparison.
What is a Spice?
Spice is a single automation that performs some action on the web, for example, sending a connection request, sending a message, viewing a profile and extracting all the members of a Facebook group.
What is Recipe?
Recipes are just like Zapier workflows where you can connect multiple spices and integrations together and build compex automation pipeline. Recipes are the most unique feature on TexAu and this can save hours of manual work.
What do you mean by execution time?
Execution time is the total time a Spice or Recipe took to complete the process. Let's say you want to extract a Facebook group which has 8000 members and our automation did the work in 5 minutes so the execution time is 5 minutes.
What is miniCRM?
MiniCRM is a central where you can play with all the past results of all the Spices you have used. You can also add tags to segment users, do email enrichment and export selected data.
What is Smart Drip campaigns?
Smart Drip campaigns allow you to create Message sequence with delays. For example, you want to send a LinkedIn Connection requests, once accepted send a message, and then have multiple follow-up after X days. Campaign automatically stops once we receive a reply.
What is email enrichment?
Email Enrichment is an Add-On service which makes finding and verifying emails much easier.
Do you have a free trial for premium features?
Yes, when you create a new TexAu account, you’re instantly enrolled in a 2 weeks trial for free which offers access to all the premium features with 1 hour of daily execution time.
Can I change my plan later?
Yes, you can upgrade or downgrade at any time. If you choose to upgrade, you'll pay a pro-rated amount for the rest of the month. If you choose to downgrade, you'll be credited on next month's bill.
Can I cancel my plan later?
If you no longer wish to use TexAu, you may cancel your subscription any time. Your plan will be accessible till the end of the billing period.
Can you charge me in my local currency?
Unfortunately, at the moment we only accept payments in USD, AUD, Euro, and, INR. We also accept all major credit/debit cards.
Do you offer any discounts?
Yes! When you choose to get yearly subscription, we will give you 2 months free, so you will pay for 10 months. 🙂
Do I need to know how to code for this tool?
Never! TexAu is no-code platform, it doesn't matter whether you are a sales person or into marketing. TexAu makes it easy for you to run automations by simply providing the query and adding cookie details. We may need you to locate and map data for Recipes, but we'll guide you through any additional steps required and our support team 💪 are always here to help you by chat and email should you need assistance.
What if I have more questions?
Try searching for what you need in our Help & Support site. If you don't find what you're looking for, you can email us at email@example.com for more help.